Complaint notice
If you have a concern about your loan or your experience, please tell me first so I can try to put it right. You also have the right to contact the regulator.
Contact Mike directly
Call or text (214) 604-5245 or email mtanas@mpirefi.com.
Texas consumers
Consumers wishing to file a complaint against a company or a residential mortgage loan originator should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending, 2601 North Lamar, Suite 201, Austin, Texas 78705. Complaint forms and instructions may be obtained from the department’s website at www.sml.texas.gov. A toll-free consumer hotline is available at 1-877-276-5550.
The department maintains a recovery fund to make payments of certain actual out of pocket damages sustained by borrowers caused by acts of licensed residential mortgage loan originators. A written application for reimbursement from the recovery fund must be filed with and investigated by the department prior to the payment of a claim. For more information about the recovery fund, please consult the department’s website at www.sml.texas.gov.
Verify a license
Mike Tanas, NMLS #2089061. Mpire Financial, NMLS #2108504. Look up either license at NMLS Consumer Access.